About Monica

Hello, I'm Monica Yates and I hope that by adventuring through my portfolio, you can catch a glimpse of the fun, fresh, creative and ambitious person that I pride myself on presenting to my fullest self. 

In the past I have successfully completed a Certificate III in Media and a Certificate II in Retail; I am currently in my third year of studying a double degree in Business and Design, majoring in communicational graphic design and marketing at Griffith University. In order to further enhance my current skillset, and to ensure I will be more than suitable for my future career goals in Multimedia Advertisement.

While studying full-time I have previously worked for McDonald’s, which has provided me with nearly four years experience in the customer service industry; whilst I currently hold a position as technical specialist at Apple, where I will further enhance my skills in both customer service and solutions this is a role in which I believe I will grow continuously and build strong leadership skills.

Demmi Taylor

Flourish Coffee Owner

Monicas polite 'can do' mentality and great eye for detail constantly makes her stand out amongst other crew. Combining this with her polite and bubbly personality, she is without question an immense asset to any team.

Monica is a hard working individual whom takes great pride in her work, requiring minimal follow up. She can be trusted with any level or responsibility and I cannot recommend her enough to future employees.

Shannen Lee

McDonald's Traineeship Coordinator & Manager

As one of Monica's direct managers who have worked closely with her throughout her time here, I was impressed with her work ethic, friendly personality and ability to work under pressure. I have also had the pleasure to coaching Monica on her Certificate II in retail. 

Monica is thorough, friendly and helpful, all qualities that make her an excellent addition to our staff. Monica has my highest recommendation as an employee.